Support · After-sales

Our Commitment

What comes with every Yadea sold in Mauritius: the warranty, the after-sales undertaking, and the two hire-purchase routes. These are the terms as the business states them — ask a showroom to put any of them in writing.

01

Warranty

2 years warranty on all electric motor vehicles. All motor vehicles purchased at Yadea Mauritius are covered by a 2-year warranty.

02

After-sales service

A response within 72 hours. You will be contacted by our after-sales service within 72 hours to ensure an appropriate resolution is found for you.

03

Hire purchase

Cash or credit, through two partners. All customers are offered the opportunity to purchase via cash payment or hire purchase through CIM Finance or Rogers Capital.

The detail

Terms, in full.

Warranty and after-sales cover as published on this site; finance, registration and on-the-road charges as set out in the purchase process.

Warranty
Cover
2 years, all electric motor vehicles
Documented at
Point of sale — you sign a warranty document
Serviced by
Yadea Service Centre, 2, Royal Road, Coromandel (Tamak Group Office)
After-sales response
Within 72 hours
Hire purchase
Partners
CIM Finance · Rogers Capital
Term
30 months
Approval
Within 24 hours
Documents
Identity card · Proof of address · Proof of salary · Bank statement
Insurance
Fast-track with Quantum Insurance, or your own provider
On the road
On-the-road charges
Covered by Yadea Mauritius, insurance excluded
Registration
NLTA registration, plate and sales deed within 5 business days
Delivery
Free, to home or business, anywhere on the island
Included
One certified helmet and one reflective vest with most models
Making a claim

Talk to us first.

Office

+230 233 0020

Weekday office hours — warranty, service bookings and parts.

WhatsApp

+230 5 936 9309

Send photographs of the fault and your sales deed; it speeds up the response.

Service centre

Yadea Service Centre

2, Royal Road, Coromandel (Tamak Group Office)